Frequently Asked Questions

Can I use your web application without having to register?

Yes! Any seafarer, private or professional, can use our application. The basic usage is free! If you would like to have more functionality, for example a threat overlay on your planned route, or more extensive information on the incidents found along your route, you need to subscribe. Contact us and let us inform you about your subscription options.

Can I also contribute to the incident list you use in your application?

Yes! We would like to encourage you to inform us about the incidents you encounter. Since the application is web based, it should be possible for anyone with an internet connection to fill in their incidents. Our system will check, verify and approve the incident before to put in on the map.

Will the application work wherever I am?

Basicly yes. Since this application is web based, the only restriction in order to make it work is having an internet connection. The application is meant to be light weight so it won't consume much of your data. For mobile devices Mobile Apps are under development right now.

With the application I found out my planned route has some hazards, dangers or security risks. What can I do to prevent those risks?
Global Safety Guide provides her web application in order to make it possible to easily plan any sea route. If you find any risks on your route we can help you avoiding them or being prepared for them. Our company not only provides the application, but consultancy as well. We have an impressive network of Security Companies that we trust to help you.

Online Help

In need of quick help or assistance?

We are working really hard on our website to make it as informative and user friendly as possible. You can always get in contact with us by using our Contact page but in the very near future you can get in contact with us any time with our Online Chat possibility. It's still under development right now but we will inform you once it's operational.